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1. Who We Are

This privacy policy explains how Gravity Forged collects and uses your personal information.

Gravity Forged operates www.gravityforged.co.uk

Trading name: Gravity Forged
Owner: Jack Emery
Email: [email protected]

2. Information We Collect

Depending on how you use our website and services, we may collect the following information.

Information you provide directly

  • Your name
  • Your email address
  • Information submitted through contact forms
  • Marketing preferences
  • Reviews or feedback
  • Messages you send to us

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • Your IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and actions taken on the website
  • Referring website or source
  • Cookie identifiers and similar information

3. How We Collect Your Information

We may collect personal information when you:

  • Visit or use our website
  • Fill in a contact form
  • Subscribe to our mailing list
  • Contact us by email or social media
  • Leave a review or provide feedback

4. How We Use Your Information

We use personal information for the following purposes:

  • To provide our products or services
  • To respond to enquiries
  • To send service-related messages
  • To provide customer support
  • To improve our website and services
  • To analyse how our website is used
  • To send marketing messages where permitted
  • To prevent fraud and protect our website
  • To comply with legal, accounting, or regulatory requirements[OTHER PURPOSES]

5. Our Legal Bases for Using Your Information

Under UK data protection law, we must have a valid reason for using personal information. Depending on the circumstances, we may rely on the following legal bases:

Consent

We use information where you have given us permission, such as when you subscribe to optional marketing emails or agree to non-essential cookies.

You may withdraw your consent at any time.

Legitimate interests

We may use information where it is reasonably necessary for our business activities and where your rights do not override those interests. These interests may include:

  • Responding to enquiries
  • Improving our website and services
  • Protecting our website from misuse
  • Preventing fraud
  • Understanding how customers use our website

6. Who We Share Information With

We may share personal information with trusted third parties where necessary to operate our website and provide our services.

These may include:

  • Website hosting provider
  • Email service or newsletter platform
  • Analytics provider
  • Website security, caching, or content delivery provider
  • Cloud storage or backup provider
  • Regulators, authorities, or law-enforcement bodies where required by law

We do not sell your personal information.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies, such as scripts, tags, pixels, and local storage.

These may include:

  • Essential technologies: required for the website to function, such as security, checkout, account login, or cookie preferences.
  • Analytics technologies: used to understand how visitors use our website.
  • Preference technologies: used to remember settings or choices.
  • Marketing technologies: used to measure advertising or show more relevant advertisements.
  • Embedded content technologies: used by third-party services such as maps, videos, or social media features.

For further details, see our Cookie Policy.

8. Marketing Communications

We may send you marketing messages where you have agreed to receive them or where we are otherwise permitted to do so by law.

You can unsubscribe at any time by:

You may still receive essential service messages, such as order confirmations or booking updates.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and reporting requirements.

10. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where required, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection law.

11. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your information
  • Ask us to restrict how we use your information
  • Object to certain uses of your information
  • Ask to receive certain information in a portable format
  • Withdraw your consent where we rely on consent

These rights are not absolute and may not apply in every situation.

To make a request, contact us at [email protected]

We may need to confirm your identity before completing your request.

12. Complaints

If you have concerns about how we use your personal information, please contact us first at [email protected] so that we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office, the UK regulator for data protection.

13. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no website or method of electronic storage can be guaranteed to be completely secure.

14. Links to Other Websites

Our website may contain links to websites operated by other organisations. We are not responsible for the privacy practices of third-party websites. We recommend reading their privacy policies before providing personal information.

15. Embedded Content

Our website may include content or features provided by third parties, such as Instagram & YouTube. These providers may collect information when you interact with the content or visit a page where it appears.

Please review the privacy information provided by the relevant third party.

16. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

17. Contact Us

For questions about this privacy policy or requests relating to your personal information, contact:

Business: Gravity Forged
Email: [email protected]